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Executive Summary

Missouri Department of Mental Health
1706 E. Elm Street, P.O. Box 687
Conference Room B
Jefferson City, MO 65102
Mental Health Commission Minutes
September 14, 2006

CALL TO ORDER Dr. John Constantino, Chair, called the meeting of the Missouri Mental Health Commission to order at 9:07 a.m. on Thursday, September 14, 2006. The meeting was held at the Department of Mental Health, 1706 E. Elm Street, Conference Room B, Jefferson City.

INTRODUCTIONS

APPROVAL OF MINUTES

 

OPEN DISCUSSION

Introductions were made.

Dr. Constantino deferred approval of the August 17, 2006 Mental Health Commission Minutes until the next regularly scheduled meeting.

Mary Lou Bussabarger commented on newspaper articles that discussed the low demand for free voter identification. One article said, "there are a number of persons who can't or won't vote such as felons, the mentally ill and people who simply don't register." Mary Lou noted that the articles sent the message of stigma and confusion to the mentally ill community.

Dr. Constantino expressed gratitude to the Commissioners and Mary Lou for all the hard work that was done to develop the report, Building a Safer Mental Health System: Report of the Mental Health Commission. The report has had good outcomes in terms of credibility and the response from the public, interested and invested stakeholders. The Commission remains open to additional recommendations or comments. Everyone was encouraged to review the recommendations made in the report which can be accessed on the DMH web site www.dmh.mo.gov.

Dr. Constantino reported that student residents in psychiatry, who have their medical education paid for with the premise of working in an underserved area after graduation, cannot find jobs in Missouri. The current scoring system concludes that there is no place in Missouri that scores at the level to allow work of graduate residents in underserved areas. Dr. Parks will work with Dr. Constantino to look into how Missouri is scored and the mapping system to determine if anything can be done to attract and retain quality physicians for mental health.

DMH DIRECTOR SELECTION PROCESS

George Gladis presented an update on the Department of Mental Health Director Selection Process. George introduced Stuart Meyers of the Meyers Group, the firm contracted to do a national search for a director.

Key Dates

  • October 10 - Application submission closed
  • November 1 - Stakeholder Interview
    Stakeholder Group Members: Representatives from the Department, consumers, families, providers, contractors, advocacy groups, Mental Health Commissioners
  • November 9 - Mental Health Commission narrows candidates list to 3-5 final candidates based upon input from Stakeholders
  • November 30 - Mental Health Commission final interviews; background and reference checks
  • December 7 - Offer Extended
  • January - Senate confirmation
   

DIRECTOR'S UPDATE

 

Ron Dittemore, Interim Director, reported on key meetings and appointments.

Bob Bax presented an overview on the DMH Communication Plan and provided an outline of the direction that will be taken.

Rebuild the Infrastructure

  • Staffing
  • Communication Team
  • Employee Relations
    • Director's Newsletter
    • Employee of the Month
    • Feedback/Talk back opportunities
    • Special Updates/Alerts

Communication Office Objectives

  • Public Relations
    • Radio/TV talk outlets
    • Publications
    • Internet
  • Media Relations - work with news media and community/public affairs media on positive stories and the effects on real people in the community .
    • Transformation Grant
    • Children's Services
    • Suicide Prevention
    • College of Direct Support
    • Network of Care
  • Media Awards
  • Stakeholder Relations
  • Speaker availability
  • Conference exhibits
  • Mental Health Curriculum in schools

Not all of the objectives will be accomplished in the short term; some are goals for future expansion. A follow up on the Communication Plan will be presented at a future meeting.

Rhonda Haake, CIMOR Project Manager presented a CIMOR Security Overview. Approximately 800,000 consumer records and episode recorders were converted for the CIMOR "live" date of September 13, 2006; a staff of 35 is assigned to the Help Desk to provide end user support. In a handout the following security process was outlined:

HIPAA Security Officer

  • DMH Facilities Local Security Officer
  • Central Office Division Security Officer
  • Central Office Department Security Officer
  • Provider Security Officer

Each level of security officer is responsible for reviewing and approving or denying access requests.

Provider contracts include language about complying with HIPAA regulations. The provider organization is responsible for establishing their local policies and procedures for HIPAA, including assigning responsibility for local HIPAA security officer.

Requesting Security Access - new users from DMH Facility or Provider must submit a paper form for their first request to DMH systems, providing signed confidentiality statement. This signed form identifies the user, organization of employment, and initiates the user receiving a User ID.

User Request - once the user has an ID, s/he can access the web-based DMH Access Request Application (ARA) and select the security roles needed to accomplish job duties.

User Request - Supervisor Approval - the user's request is forwarded by email through ARA to the user's supervisor for approval. Supervisors are responsible for closely reviewing the security request and verifying that the roles requested are appropriate for the user's job expectations.

User Request - Supervisor Approval - Local Security Officer (LSO) Approval - Approval requests are forwarded by email to the LSO for approval. The LSO is responsible for final verification that the roles requested are appropriate for the user's job expectations. (Provider requests are next forwarded to the ITSD Security Group for implementation.)

User Request - Supervisor Approval - LOS approval - Division Security Officer (DSO) Approval - requests from DMH users are then forwarded by email to the DSO. Division level review involves general knowledge of the facility operations and what types of CIMOR functions are appropriate. (DMH requests are next forwarded to the ITSD Security Group for implementation).

DMH ITSD Security Group compares the access request to the security roles listed before implementing the requested roles (s). If the request is within guidelines, the security role is set up and becomes activated the following day.

CIMOR Access - CIMOR Screen where user first enters the system is reminded of the HIPAA protected health information use expectation.

Inside CIMOR - once inside CIMOR, the user's security role(s) determine which navigator options are available, including whether the user can add, edit, delete, or only view certain types of data. Some roles allow access to a group of screens. If a user does not need to access each screen in order to perform his/her duties, the user is expected to exercise control and not access those screens. Audit trail information is captured to record.

Rhonda to follow up on these recommendations:

  • Modify the face sheet report which displays sensitive data.
  • That an abstract on CIMOR security provisions be developed and displayed on the DMH web site to assure the public that the system is protected.
  • That a process be developed in CIMOR to ensure that an employees' access to the system is automatically disengaged when an employee action such as promotion, demotion, lateral moves, or terminations take place. The reauthorization to the system must be done for an done for an an employee to retain authorization access to CIMOR.

Clive Woodward, coordinator for Quality management presented a Draft Safety Snapshot illustrating the following topics:

  • Investigations summary (FY06) - DMH conducts investigations into allegations of abuse and neglect at state operated facilities and at contracted providers of mental health services around the state.
    • Investigations Result for FY 06 Incidents
    • Total Investigations in each DMH Division for FY 06 Incident Reports
    • FY 06 Incidents -- Investigations Findings - Abuse/Neglect Category
    • FY 06 Incidents -- Investigation Findings by Incident Category
  • Deaths (FY06) - DMH requires that all client deaths be reported within one working day of discovery - this includes reporting non-DMH client deaths in services licensed and/or certified by DMH and deaths within 30 days of the discharge from services.
    • (Benchmarks) - DMH Client Deaths, FY 06
    • FY 2006 Deaths for each Division and Community/Inpatient Provider
    • FY 06 DMH Client Deaths by Category Identified at Time of Initial iiTS Report
  • License/Certification/Accreditation - DMH licenses community providers includes a variety of specific licenses:

    MRDD Family Living Arrangements
    CPS Family Living Arrangements
    Residential Care Facilities (RCF 1 & 2's)
    MRDD Day programs
    MRDD Group Homes
    CPS Group Homes
    Other (semi-independent living and ICF) and, deemed via other MO department's survey process:

    ICF/MR DHSS/SLT
    Children's Residential - DSS/CD

As a new member to the Executive Team, Clive will present weekly updates related to safety information. Recent discussions included the following:

  • Summarizing fiscal 06 data
  • Getting benchmark rates
  • Break out inpatient information from community rates
  • Pilot review process aimed toward incidence reporting
    compliance and data integrity
  • Response to Commissions request for more information related to safety, abuse and neglect., etc.
  • Feedback on suggested data from the commission; stakeholders; staff
TRANSFORMATION GRANT OVERVIEW

Diane McFarland, Division Director, Comprehensive Psychiatric Services presented an overview of Transforming Missouri's Mental Health System: Creating Communities of Hope. The presentation outlined the following:

  • Mental Health Transformation Grant Overview
    • Grant awarded by Substance Abuse and Mental Health Services Administration for 5 years effective October, 2006.
  • Grant funds will help support infrastructure required for transformation such as planning, workforce development, evidence-based practice implementation and technology enhancements.
  • Primary focus of first year is the development of a Comprehensive State Mental Health Plan by the Cross-Departmental Transformation Leadership Workgroup
  • To transform the system, Missouri needs to move:
    • From a disability model to a public health model of service
    • From system fragmentation to appropriate consultation, collaboration and integration
    • Toward balance public-private system capacity and local-state system ownership and investment
    • Toward full implementation of evidence based practices and a culturally competent and responsive system
    • Toward equal access and state-wide consumer and family voice
    • Toward the advancement of technology to accelerate and sustain transformation
  • To transform the system, Missouri needs to move: from-to Mental Health is Recognized as Essential to Overall Health. New Freedom Commission Goal I: Americans Understand that Mental Health is Essential to Overall Health
  • Accountability to consumers and Families Embedded throughout the Mental Health System. New Freedom Commission Goal 2: Mental Health Care is Consumer and Family Driven
  • Local Ownership and Investment in Mental Health is Embraced in All Missouri Communities. New Freedom Commission Goal 3: Disparities in Mental Health are Eliminated
  • Easy & Early Access to Mental Health Services is Common Practice. New Freedom Commission Goal 4: Early mental Health Screening, Assessment and Referral to Services is Common Practice.
  • Resiliency & Recovery is Promoted through Evidence-Based Practices. New Freedom Commission Goal 5: Excellence Mental Health care is delivered and research is accelerated.
  • Technology is advanced to improve the Effectiveness and Efficiency of Care. New Freedom Commission Goal 6: Technology is used to Access Mental Health Services and Information.
BUDGET PRIORITIES RANKINGS

Patty Henry, Budget Administrator, highlighted the FY 2007 Supplemental Decision Items and FY 2008 Decision Items that were added or included significant changes since the budget was presented at the August Commission Meeting.

The Supplemental Budget Decisions with significant changes included: Accreditation of MRDD Services - this item requests funding and federal authority in FY 07 to begin the accreditation process for MRDD habilitation centers. These funds will be used to hire Quality Assurance and Risk Management staff for the six habilitation centers and to do accreditation readiness assessments for the MRDD habilitation centers.

Psychiatrist Recruitment and Retention - this item requests funding to provide for the realignment of psychiatrists into unclassified positions with more competitive rates of pay (6 months funding).

Mental Health Transformation State Incentive Grant - will provide infrastructure funding for developing and implementing a Comprehensive State Mental Health Plan throughout Missouri based on the 6 goals of the President's new Freedom Commission Report.

The FY 2008 Operating Budget with significant changes and request for additional funding include:

Accreditation of MRDD and CPS Services - these funds will be used for Quality Assurance and risk management staff for the six habilitation centers, for the annual Accreditation Survey at MRDD Habilitation Centers, and to conduct the Readiness Assessment on CPS and MRDD community providers.

Comprehensive Children's Mental Health System - additional funding has been requested to address

  • Prevention and Early Childhood
  • Mental Health Collaboration with the Schools
  • Establishment of System of Care Teams Statewide
  • Expansion of Community-based Services for Kids

Department Staff Training - increased and ongoing investments in staff training and development is critical to ensuring the safety of consumer and employees, as well as improving service delivery. This item requests funding to support the recommendation of the American Society of Training & Development's 2005 State of the Industry report indicating that average training expenditures should be 2.3 % of payroll.

MO Medicaid Mental Health Partnership Technology Initiative - this project uses health information technologies to improve the overall health-care of persons with co-occurring psychiatric and medical illnesses.

Disaster Services - this item will allow for Department-wide efforts in disaster related incidents and/or training.

Circle of H.O.P.E. System of Care Grant (Northwest) - this is a six year grant with a goal to develop integrated home community based services and supports for children and youth with serious emotional disturbances and their families by encouraging the development and expansion of effective and enduring systems of care.

The Ranking of Decision Items  proposed by the Executive Team was presented:

1        Core
2 -4    For Use by OA Budget & Planning during
the Governor Recommends Cycle
5 Habilitation Center Funding
5 Fulton State Hospital Capacity Expansion
5 MSOTC (Cost-to-Continue)
5 MSOTC Ward Expansion
6 Accreditation of MRDD and CPS Services
7 MRDD Community Support Services
8 Caseload Growth
8 CPS Audit community Services Capacity, Diversion & Re-Entry
8 ADA Primary Recovery Program Expansion
8 Comprehensive Children’s Mental Health System
9 Provider Cost of Living Adjustment
9 Direct Care Salaries
10 Investigations Unit
11 Pay Differential for Maximum Security Staff
11 Psychiatrist and Psychologist Recruitment and Retention
12 Southwest MO PRC – 3% Reserve
13 Department Staff Training
14 Vehicle Replacement
15 Increased Food Costs
15 Increased Medical Costs
15 CPS Increased Medication Costs
16 CMHC & FQHC collaboration
16 ADA Public Inebriate Program
16 MI/MR Dual Diagnosed Community Services
17 CPS Medical Transportation Cost
18 ADA School-Based Services (SPIRIT)
19 Electronic Medical Records
19 MO Medicaid Mental Health Partnership Technology Initiative
20 Medicaid Match Adjustment
21 Motor Fuel
21 Mileage Reimbursement
22 Disaster Services
23 Refunds
24 SB 40 Board Mental Health Trust Fund Deposit
24 ADA/DOC Opportunities to Succeed Program
25 Mental Health Transformation State Incentive Grant
25 Prevention of Methamphetamine Abuse Grant
25 Justice & Mental Health (Children)
25 Justice & Mental Health (Adults)
25 Shelter Plus Care Grant (St. Louis County)
25 Circle of H.O.P.E. - System of Care (Northwest)
25 Employment Services Planning Grant
26 Federal Transfer Section

Dr. Constantino lead a discuss on the following decision item rankings.

#9 item - Provider Cost of Living Adjustment
#9 item - Direct Care Salaries
Move these items to the #6 ranking.

#6 item - Accreditation of MRDD and CPS services
Move this item to the #7 ranking.

#7 item - MRDD Community Support Services
Move this item to the #8 ranking.

#13 item - Department Staff Training
Move this item to the #10 ranking.

The Commission members unanimously agreed on the adjustment to the decision item rankings.

DIVISION AND SECTION UPDATES

Michael Couty, Division Director, Alcohol and Drug Abuse reported having been awarded a two year grant from the Robert Wood Johnson Foundation to increase the utilization of evidence-based practices in substance treatment.  The partnership is between DMH, Division of ADA and 10 certified, contracted substance abuse treatment providers located throughout Missouri.

The first category of evidence-based practice (EBP) to be addressed in the partnership is "use of medications for specific diagnoses." The specific evidence-based practice to be addressed is use of naltrexone and acamprosate to treat alcohol dependence. The second category of EBP to be addressed is the "use of specific psychosocial clinical interventions."Specifically, to increase the use of cognitive behavior therapy (CBT) interventions to treat consumers who experience symptoms related to trauma.

Bernie Simons, Division Director, Mental Retardation Developmental Disabilities presented the following updates:

Mental Health Commission Recommendation #1 - Accreditation of all habilitation centers should be pursued immediately.  The level of accreditation should be commensurate with complex medical and mental health needs of persons that utilize these facilities.  This includes provision and oversight for medical personnel and for training of staff to manage mentally ill patients.  Similarly, an appropriate and feasible method for accrediting those community service providers who have not yet achieved accreditation must be pursued.

                                                              ACCREDITATION

CARF

JCAHO

Habilitation Center

Yes

Yes

Medical Needs

Yes

Yes

Mental Health Needs

Yes

Yes

MRDD Expertise

Yes

Yes

Medical Personnel Oversight

Yes

Yes

Staff Training

Yes

Yes

Length of Accreditation

3 Years

3 Years

Cost

$100,000

over 3 years

$184,000

over 3 years

RECOMMENDATION:  The Division of MRDD recommends the selection of CARF for accreditation of the State Habilitation Centers.

The Division of MRDD is in discussion with MO providers who have national accreditation and is working with them on how to engage other providers to become nationally accredited. 

Currently, all Supported Employment Service Providers (SESP) funded by the Division of vocational Rehabilitation (DESE) are CARF accredited.  This is a contractual requirement to become a SESP to receive funding from Vocational Rehabilitation.

The Council of Quality Leadership shared that they will no longer be accrediting habilitation centers.

Bernie expressed his appreciation for the work done by Becki Carson in coordinating division schedules to discuss accreditation with the Council of Quality Leadership, JCAHO and CARF to address the Commissions’ No. 1 recommendation. 

The State Medicaid Agency forwarded notification from CMS approving the State’s request to renew the MRDD Comprehensive and Community Support HCBS waivers for a 5 year period ending June 30, 2001.  Services for more than 8,000 individuals served by MRDD are funded through these waivers.

Staff from the Region VII, Centers for Medicare and Medicaid Services (CMS), Kansas City Office, conducted an on-site review of residential services funded through the MRDD 1915 @ HCBS comprehensive Waiver during the week of August 28 through September 1.  The review focused on interviews with staff and a review of provider records.  The Division awaits a response from CMS.

The Division of Medical Services on behalf of DMH submitted a “letter of intent” to apply for a 5 year Federal grant from the Center for Medicare and Medicaid Services (CMS) called “Money Follows the Person (MFP).”  The grant proposal is due in November.  States receiving this grant will be entitled to an enhanced federal match rate for up to a year for individuals who transition out of a Medicaid facility into an independent living arrangement in the community.

Felix Vincenz, Facility Operations Director presented the following updates:

Facility Operations has completed facility reviews on each of the habilitation centers.  A complete report will be shared with leadership and the Mental Health Commission by November.

Certification Activities

  • Southeast MO/Poplar Bluff had a full survey and Utilization Review with no conditions of participation cited.  There were some deficiencies identified that will be addressed.
  • South County DDTC had a full survey and Utilization Review with no conditions of participation cities.  There were 6 deficiencies that will be addressed.
  • Northwest DDTC is currently going through a full site visit.
  • Southwest MO had a CMS survey with a couple tags to be identified.  Certification was obtained.
  • Cottonwood Residential Treatment Center obtained full certification.  Their evidence of standards compliance was accepted by JCAHO and they are fully certified.

The Columbus Organization has submitted a work plan which has been accepted.  Scheduling for training session in risk management will be offered to facilities leadership at all the habilitation centers.  Training will be focused on three core clinical issues that will upgrade the quality of treatment and habilitation:  1) choking, swallowing (dysphagia); 2) Pica behaviors; 3) Standardized expectations and training on functional assessment and behavior support plans.

Finally, we have received 5 response bids for our contract for developmental aid positions.  Discussions are underway with the bidders to begin providing such positions by mid November.
PUBLIC COMMENTS

Dr. Constantino commented that a goal of the Commission is to create more of a forum for public and stakeholder commentary at Commission meetings.

Jackie Lukitsch, NAMI presented remarks in reference to a study done by the U.S. Department of Justice on the incarceration of individuals who are in local, state and federal facilities with prevalent mental health issues, i.e., major depression, psychotic disorder, mania, etc.  She noted that the report creates an urgent need for anyone who provides mental health services to take a closer look at this issue.  Jackie also gave recommendations on budget priorities.
EXECUTIVE SESSION

Mary Lou Bussabarger made a motion that the Mental Health Commission go into Closed Executive Session in accordance with Section 610.021, (3), RSMo., Personnel.  Beth Viviano seconded and the motion passed.

ADJOURN

The Mental Health Commission adjourned at 12:45 p.m.

APPROVED OCTOBER 12, 2006

John Constantino, Chair