Complaints & Grievance
If you believe you have been physically or verbally abused or neglected, you may file a complaint with the person in charge of your agency, facility, or unit. An investigation of your complaint will be initiated immediately.
If you believe any of these rights have been violated, you may file a grievance with the person in charge of your agency, facility, or unit. An impartial review of your grievance will be conducted.
A grievance form is available in PDF format. You will need Adobe Reader to view this file. (Go to the Adobe website to download the free reader if you do not have it installed.)
In addition to filing a complaint or grievance with the person in charge of your agency, facility, or unit, you may mail a copy of your complaint or grievance to the client rights coordinator by email or Client Rights Monitor, Department of Mental Health, P.O. Box 687, Jefferson City, MO 65102, 1-800-364-9687.
